Commercial Services

Phoenix Technology provides many types of different professional information technology services for small and medium sized business. We are a Microsoft Small Business Specialist and have a Rhode Island Telecommunications License. We have 16 years experience in the service industry and always stay up to date with the newest technology or technology solutions that are being released. We continue to work towards strategic partnerships and certifications to make sure you get quality, cost effective services and solutions.

Why else should you choose Phoenix Technology over the competition? For one we are available to help you with what ever your technology needs are. Why deal multiple vendors to work on one project and have to remember which one does what. Keep it simple and call Phoenix Technology to take care of the entire technology project. From consulting and reporting to integrating and installation of computer or telecommunications technology we can get it done without you having to have multiple vendors involved. We also understand that most small business cannot budget a full time information technology professional on staff. Even those that do on occasion need someone with a different skill set help complete projects. With our wide range of computer technology and telecommunications technology skills we can help your business advance to the next level.

We service all of Rhode Island, South Eastern Massachusetts, and North Eastern Connecticut. We currently do not charge any travel fees for service Rhode Island and have a very competitive labor rate compared to our competitors. Call us today for a free technology assessment and see what Phoenix Technology can do to help ease your technology burden and allow you focus on what is important.

Below is a current list of the more common services we offer. We understand that your business may have or need unique services or solutions and we want to assure you that we can help. Please check back often for an updated list as we continue to develop services and solutions to help you with your business. Phoenix Technology offer 24 hour/ 7 day emergency service.

  • Consulting Services
  • We can perform a technology needs assessment for your business, perform third party consulting services to make sure you are not being taken advantage of, inventory all your technology hardware and software, make sure your software is license compliment, help develop a project management plan, determine if you have a secure network, or just compliment your current IT staff.

  • New Business Desktops or Laptops
  • We offer custom built machines using Microsoft operating systems to make sure you get the right machine for the right job at the right price. The major manufacturers are all about numbers and just want to sell you a machine. Also you have to pay extra to get an on site warranty service or if you need help setting up your machine. Phoenix Technology takes the time to speak with you about what you have and what you are looking to do and part of our price includes an on site warranty, setup services, and recycling service.

  • New Business Servers
  • We offer custom built network servers using Microsoft Server operating systems. We custom build our servers to make sure that they are going to work for you now, but can scale as your business grows. If you need just a file and print server, or are looking to add an email server, a remote access server, or a database server Phoenix Technology can get the job done for you.

  • Networking Service
  • Looking to update your network infrastructure? We can take care of it. Phoenix Technology can wire data locations with Cat5e, Cat6, or fiber optics. We can install and configure switches, routers, firewalls, and wireless devices. We offer individual virus and spy ware protection or centralized virus and spy ware protection. We will make sure that you network is secure and running optimally.

  • Repair and Upgrade Service
  • Having Desktop, Laptop or Server issues? Call Phoenix Technology to help you through. Looking for upgrades for existing equipment? We have what you are looking for. We can upgrade and repair all manufactures servers, desktops, and laptops. We can work through software issues, email issues, virus issues, spy ware issues and hardware issues to help you find out what is keeping you from getting the job done.

  • Backup Services
  • Phoenix Technology recommends backing up your data everyday to prevent data lose. We can offer you centralized backup solutions or personal backup solutions. We can show some of the more common backup procedures like backing up your email and contact files. We will help you decide what backup media is right for your environment. Phoenix Technology will be offering off site backup solutions soon. Give us a call today for a price quote and sign up early to receive discounted pricing.

  • Business Telephone Services
  • We have 14 years experience in installation, upgrades, and service of business telephone systems. We can install new wires, help you move your equipment and reconnect it, repair faulty equipment, upgrade existing equipment, install new systems, help you interconnect your office communications with VoIP, provide support contracts on your existing equipment, or just about what ever your business communication needs are. We can work on Panasonic, Lucent, Avaya, Nortel, Nitsuko, and many others. We offer competitive pricing and 24/7 emergency service.

  • Data Recovery Services
  • We currently provide data recovery consulting services and in some instances are able to recover data from a faulty hard drive. Call today for quote and additional service details. We will be able to offer a full service recovery service soon. Phoenix Technology recommends backing up your data every day to prevent data lose.

  • Electronics Hardware Recycle Service
  • We offer disposal services for most of business electronics including telephones, telephones systems, other communications equipment, computers, monitors, and networking hardware. Rates vary. Free service on a one to one bases when you replace your old equipment with Phoenix Technology.

  • Custom Support Contracts
  • Why "custom" support contracts? Every business has different technology and support needs. We examine those needs and develop a support contract that fits your business structure. Some of the more common contract types we can offer are contracts with prepaid hours, computer and server hardware protection, telephone and voicemail hardware protection, preventative maintenance contracts, or anything that fits the needs of your business. This gives you only the protection that you need while offering you a cost effective contract. Call today to and start protecting your technology now.

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